Sthef Human Hair
At Sthef Human Hair, we pride ourselves on providing the highest quality hair extensions to our valued customers. To maintain the quality and integrity of our products, we have implemented the following Refund and Returns Policy.
No Refunds or Returns Policy
1. All Sales Are Final
Once an item has been purchased from Sthef Human Hair, it is considered a final sale. Due to the personal nature of our products and hygiene concerns, we cannot accept returns or provide refunds under any circumstances.
2. Quality Assurance
Before shipping, each hair extension undergoes a thorough quality check to ensure it meets our high standards. If you have any concerns about the quality of the product you receive, please contact us within 48 hours of delivery.
3. Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please notify us immediately:
- Contact us at sthehumanhairwc@gmail.com within 48 hours of receiving your order.
- Provide a detailed description of the issue and include photos of the damaged or defective item.
- We will assess the situation and, if deemed appropriate, provide a replacement for the defective product.
4. Exchanges
We do not offer exchanges for any of our products. Please ensure you select the correct product before completing your purchase.
5. Policy Changes
Sthef Human Hair reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. Changes will be effective immediately upon posting to our website.
We appreciate your understanding and support as we strive to maintain the highest standards of quality and customer satisfaction. Thank you for choosing Sthef Human Hair.
Contact Information:
For any questions or concerns regarding our policy, please contact us at:
- Email: sthefhumanhairwc@gmail.com
- Phone: +1 (914) 208-9480